Save Time and Money with Remote Access
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Simply sending a technician to a customer somewhere in the world for service work; that was yesterday. Current travel restrictions due to the Covid-19 pandemic make service calls directly at the customer site difficult to impossible. Remote diagnosis, maintenance and commissioning are the magic words of today. You can keep customer machines running and reduce standstill times to a minimum.
Important aspects thereby are the safe, uninterrupted transfer of sensitive data and the acceptance at the customer, as well as simple integration and operability of the remote access options.
Our web-based Remote-Access Solution combines:
- Access to the machine control over VPN (incl. SSL encryption)
- The highest IT security
- Detailed insight into your machined data
- Intuitive operation and access, via tablet as well as smartphone (app)
- Reliable data recording/storage in the cloud – optionally available
The connection to the cloud-based Remote Access Platform “RAP” can be made with routers “RAR” with an integrated firewall or more economically, directly to SIGMATEK CPUs as an operating system expansion “RAE 100”.
See our RA products here.